Typical red flags
Invoice fraud hides inside normal business operations, so process changes matter.
- A vendor suddenly changes bank account or routing details.
- The email domain is misspelled, lookalike, or sent from a personal account.
- The request pressures same-day wire, ACH, crypto, or payment app transfer.
- The sender asks to bypass purchase orders, approvals, or callbacks.
- Invoice numbers, amounts, due dates, or wording differ from prior invoices.
- Attachments or links require login to view payment details.
- The email style feels different from the usual vendor or executive.
What to do if you already fell for it
Wire and ACH fraud can move fast, so escalate immediately.
- Contact your bank or payment provider immediately and request a recall or fraud hold.
- Call the real vendor using a known number, not the number in the email.
- Preserve the invoice, email headers, attachments, bank details, and internal approvals.
- Notify finance, IT, legal, and leadership if business accounts may be compromised.
- Change passwords and revoke sessions for involved email accounts.
- Report the incident to law enforcement or a cybercrime reporting channel.
- Require out-of-band verification for all future payment changes.
Example: vendor bank change
Input
Our accounts team changed banks this week. Wire the attached invoice balance to the new account today.
What to notice
- The message changes payment instructions and creates urgency.
- Bank changes should be verified through a known contact channel.
- BEC attacks often use real invoice context with altered destination details.
Invoice fraud FAQ
What is BEC?
Business email compromise is a scam where attackers impersonate or compromise business email accounts to redirect payments, steal data, or approve fraudulent transfers.
How should a bank-detail change be verified?
Call a known contact using a phone number from existing records, not the email. Require a second approval for payment changes.
Can a real vendor mailbox be compromised?
Yes. Even a legitimate email account can send fraudulent payment instructions if it has been compromised.
What should I paste into ScamSpot?
Paste the invoice email, bank-change request, payment instructions, or executive approval request. Remove private account numbers where possible.